Simplify complaint handling with smart automation. Save valuable time, resolve issues faster, and keep your tenants stress-free and satisfied.
A PG Complaint Management app is a software platform designed to help PG (Paying Guest) property owners, managers, and tenants efficiently handle, track, and resolve complaints related to the accommodation. It enables residents to easily submit complaints with details and attachments (such as images or documents), while management can categorize, assign, and prioritize these issues automatically. The app sends real-time updates to both tenants and staff, offers transparent status tracking, and maintains a full, auditable record of complaints.
Manual complaint handling is slow and messy—apps make it fast, clear, and stress-free
Complaint Tracking
Response Time
Transparency
Record Keeping
Efficiency
Optional
Tenant Satisfaction
Reporting & Insights
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A PG Complaint Management App is a digital tool that helps PG/hostel owners and managers handle tenant complaints, track issues, and resolve them faster with complete transparency.
It saves time, reduces manual tracking, improves tenant satisfaction, and ensures no complaint goes unnoticed or unresolved.
Yes, tenants can easily submit complaints through the app, and managers can view, assign, and resolve them in real-time.
The app is flexible and works for both small PGs with a few tenants and large-scale hostels with hundreds of residents
Yes, tenants can select complaint categories like maintenance, electricity, plumbing, internet, or housekeeping for quick resolution.
Yes, the app provides instant notifications and alerts to ensure prompt action.
Absolutely. The app can be tailored to meet the unique requirements of your PG/hostel operations.
Yes, the app provides complaint history, analytics, and reports to help PG owners identify recurring issues and improve services.