Handle tenant complaints effortlessly with a smart, transparent, and efficient complaint management system. Improve resolution speed, boost tenant satisfaction, and keep your PG running smoothly.
PG Complaint Management Software is a specialized tool designed to help PG (Paying Guest) managers efficiently handle, track, and resolve complaints raised by tenants or residents. It provides a platform where residents can easily register their issues—such as maintenance problems, room allocation concerns, food or hygiene complaints, safety and security issues, noise disturbances, or internet problems—often with options to attach images or documents for better clarity.
Stay organized, save time, and resolve every complaint with complete transparency
Complaint Logging
Tracking Issues
Transparency
Response Time
Record Keeping
Optional
Insights & Reporting
Tenant Satisfaction
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It’s a digital tool that allows tenants to log complaints online, while PG owners and managers can track, resolve, and analyze issues more efficiently.
It reduces manual follow-ups, prevents complaints from being lost, and improves tenant satisfaction by ensuring quick, transparent resolutions.
Yes, tenants can see the real-time status of their complaints—whether they are pending, in progress, or resolved.
By providing transparency, faster resolution times, and seamless communication, tenants feel heard and valued
Yes, all complaints are digitally stored for future reference and reporting, making it easier to identify recurring issues.
Absolutely. Critical issues like electricity, water supply, or safety concerns can be marked as urgent for faster action.
No, the software is user-friendly and designed to be simple for both tenants and managers.
Yes, we provide 24/7 customer support via chat, email, or phone for smooth app usage.